Butterfly Pavillion Attendant

 

Title: Butterfly Pavilion Attendant

Classification: Temporary (early May – early Aug), Part Time to Full Time (32-40 hours per week, 4-5 days a week), Non-exempt

Department: Community Education

Reports To: Pavilion Coordinator and/or Manager of Community Education

 

Position Summary: The Butterfly Pavilion Attendant greets and interacts with visitors to make their visits informative, rewarding, and enjoyable; controls flow of visitors into the Pavilion; works closely with pavilion coordinator and volunteers helping at the Pavilion; assists with care of the plants and butterflies/moths; provides information about the exhibit and about the Garden in general.

Specific Responsibilities:

  • Actively greet and speak with visitors before they enter the Butterfly Pavilion, and once inside walk around the Pavilion with visitors
  • Maintain a friendly and interactive demeanor
  • Orient school groups and other large groups
  • Inform visitors of pavilion guidelines and rules
  • Care for and raise butterflies/moths at all life stages (training will be given as required)
  • Control the flow of guests in pavilion
  • Maintain pavilion protocols
  • Work cordially and respectfully with volunteers, Pavilion coordinator, and all other garden staff
  • Work closely with volunteers toward optimizing their effectiveness and the quality of their experience
  • Manage and train volunteers on how to interact with visitors to the Pavilion, including answering questions about the butterflies/moths they will be educating visitors about
  • Open and close the Butterfly Pavilion, always following proper procedures
  • Ensure a safe visitor experience
  • Ensure safety of butterflies/moths against possible injury by handling
  • Ensure safety of butterflies/moths against extreme heat
  • Ensure safety of plants in Pavilion
  • Maintain and care for educational displays in and around the Pavilion
  • Answer questions and provide information about other areas of the Garden
  • Work directly with Pavilion Coordinator/Manager of Education Programs, Maintenance Staff, Horticulture Staff, and Volunteer Manager to communicate pavilion needs, including volunteer service and maintenance issues
  • Participate in special events associated with the Pavilion (e.g., special tours, June Butterflies & Brews) as requested
  • Other duties may be assigned

Work Environment:

  • Extensive interaction with the general public of many ages
  • Frequent standing, sitting, and walking with occasional climbing stairs, bending and lifting light loads (10 lbs)
  • Work outdoors in all weather, including rain, wind, and high Summer temperatures

Essential Skills

  • Some sales or customer service experience
  • Strong communication skills (verbal and written)
  • Strong organizational skills including an excellent ability to handle multiple tasks and adjust flexibly to changes
  • Knowledge of butterfly/moth biology, ecology, and conservation, or ability to learn very quickly
  • Skilled at interacting with a public audience
  • Friendly, outgoing and good-humored demeanor
  • Able to maintain calm and kind demeanor towards visitors at all times and in all situations
  • Able to work as a respectful team member as well as independently and occasionally alone
  • Maintain confidentiality in all areas of work
  • Dependable and punctual
  • Comfortable working in various work environments, mostly outdoors, in inclement weather (rain, high temperatures, etc.)
  • Comfortable working with insects, both alive and dead

Preferred Additional Skills and Experience

  • Knowledge of butterfly/moth biology, ecology, and conservation, particularly species native and naturalized to California
  • Extensive experience raising and caring for butterflies and moths, particularly species native and naturalized to California
  • Prior experience and training as a naturalist and/or nature interpreter
  • Extensive experience working with a public audience including family groups with a wide range of ages
 

Qualified candidates please email, fax or mail resume and letter of interest to:

Rancho Santa Ana Botanic Garden

Attention:  Human Resources

1500 N College Avenue

Claremont, CA 91711 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or Fax: (909) 626-3489

 

Rancho Santa Ana Botanic Garden acknowledges that equal opportunity for all persons is a fundamental human value. Each employee will be considered on the basis of individual ability and merit, without regard to race, color, age, religion, national origin, disability, sexual orientation, sex, or marital status.